Frequently asked questions

Find answers to common questions about our services here

  • General
  • Orders & Payments
  • Shipping & Delivery
  • Returns & Refunds

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Expert Support: Professional auto solutions.

General

Confirm this via the vehicle selector on the product page or shopping cart page, or by checking the product description.

Yes! We offer a 30-day return policy. If the fitment issue is due to our system error, we will provide a free return label. If you mistakenly ordered the wrong part, you can return it as long as it is uninstalled, greaseless, and in its original packaging.

All of our products are brand-new aftermarket parts.

Rest assured, all our auto parts come with a minimum 2-year warranty. If a part fails under normal driving conditions due to a manufacturing defect, simply contact us with photos/videos, and we will ship a replacement for free.

The product description will specify whether installation instructions are included. If not, we strongly recommend having a professional auto mechanic install the product.

Orders & Payments

We accept credit/debit cards, PayPal, Apple Pay, and Google Pay for secure and convenient payment.

Please contact us as soon as possible, as orders cannot be canceled once the shipping process has begun.

Please check that your billing address matches the address on your credit card, or try again using PayPal.

Please contact us for more information.

Shipping & Delivery

We ship to the United States, Canada, and Mexico. We do not currently ship to remote areas such as Alaska and Hawaii.

Orders are processed within 1–2 days, and shipping takes approximately 3–7 days. (Delivery times for orders to Canada and Mexico depend on customs clearance.)

You will receive an email with a tracking number once your order has been shipped. You can track your order on our website or the official website.

Returns & Refunds

Please see our return policy

The item must be brand new and unused, and the seller must provide a prepaid shipping label within the return window.

Once the returned items have been inspected, we will process your refund within two weeks.