Terms of service

Dear users/customers:
Welcome to use the service provided by our Soillar (hereinafter referred to as "we" or "our shop"). Please read carefully and agree to the following terms before using the service. If you disagree with this agreement, please stop using our service immediately.

● Service content
Our store provides goods sales, service consultation, after-sales support and other related businesses through online platforms.

Users should ensure that the information provided is true and complete, otherwise it may affect the order processing or service experience.

● User obligations
Legal use
Do not use our services to engage in any illegal activities or infringe upon the rights and interests of others.
Do not interfere with the normal operation of the store (such as placing orders maliciously, attacking the system, etc.).

Account security
Registered users need to keep their account numbers and passwords properly, and the losses caused by disclosure shall be borne by the users themselves.

● Trading rules
commodity information
Product description, price and inventory are subject to the page display. If there is any mistake, our store has the right to correct or cancel the order.

Order and payment
After placing an order, the user must complete the payment within a specified time, and the unpaid order will automatically become invalid.
Payment methods include Paypal, and our store does not directly handle payment information.

Return and exchange policy
Comply with the Consumer Protection Law and the rules for returning goods announced by our store (if there is no quality problem, it will not be returned, etc.).

● Limitation of liability
If the service is interrupted due to force majeure (such as natural disasters and network failures), our store will not be liable for compensation.
Users are responsible for the losses caused by their own operational errors (such as filling in the wrong address and contact information).

● Intellectual property rights
All contents (words, pictures, trademarks, etc.) in our shop are protected by copyright and trademark law, and shall not be copied, disseminated or commercialized without authorization.

We have the right to use the feedback and comments submitted by users for service improvement and publicity.

● Modification and termination of the agreement
Our store has the right to adjust and update the terms according to the business, and notify users through announcements, short messages, etc.

If the user violates this agreement, our store has the right to suspend or terminate the service.

● Dispute resolution
Disputes arising from this agreement shall be settled by both parties through consultation; If negotiation fails, a lawsuit can be brought to the people's court with jurisdiction where the store is located.

● Contact us
Customer service telephone number: +86 17-854-265-537
Email: wfsoillar@outlook.com.
Address: California, Kentucky, Georgia, New Jersey
Effective date: August 8, 2021